A3 Problem Solving Tool

A3 Problem Solving Tool-75
The A3 progress is typically reviewed (during audits or GEMBA walks) on a daily basis.It takes time to complete the tool, it isn't intended to be done in one sitting.Second, the A3 becomes a powerful tool for collaboration as it is used to present improvement initiatives, report on progress and seek feedback from others in the operation.

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In this case, the A3 is divided into a few simple sections. Background of the improvement goal – what are we trying to fix? Analysis – what is the gap between where we are today and where we want to be 5.

Countermeasures or solutions – what are possible solutions (not just one) and barriers to successful implementation 6.

It’s important to use the A3 while working through the problem.

The practice of using A3s forces project teams to focus their efforts.

At the same time, A3s make it easier for a leader or coach to review a problem solver’s work.

A3s become valuable coaching tools since leaders can see and provide feedback on the problem solver’s thought process. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program.

The general flow is show below however the most important thing is to capture the key relevant information, in sequential flow, on the paper..exact location on the paper isn't as important.

An A3 Report is often thought of as a format for making improvements in a simple, visual and concise way.

There are several variations of the flow within the sheet.

Exactly how each sheet of paper may look, the tools used, depends on the problem.


Comments A3 Problem Solving Tool

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