Management Problem Solving Strategies

Solutions to the problem will either be changes to the process which eliminate special causes of variation or changes which reduce common cause variation.

Solutions to the problem will either be changes to the process which eliminate special causes of variation or changes which reduce common cause variation.After the best solution is implemented, the model leads the team to monitor the impact of its revisions to make sure that the problem is truly solved.b) When things keep going wrong no matter how hard everyone tries.

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Before we begin a discussion about the steps of the problem-solving model, we should talk a little about the philosophy that good problem solvers have about problems.

Here are a number of ideas that are part of the philosophy.

The problem-solving model, introduced below, incorporates an effective set of skills into a step-by-step process.

The model combines the use of statistical tools, such as control charts and process flow diagrams, with group problem-solving skills, such as brainstorming and consensus decision-making.

The Problem Solving Model provides you a road map to continuous improvement.

As its name implies, this model is the road map to follow to solve problems. a) When the process isn't doing what it is supposed to and people don't know why.

These ten steps are effective with most of the problems the team will encounter.

Each step is discussed here, and end products for step completion are specified as check points for team progress.

Not all decisions need to be made by teams nor do all problems need to be solved by groups.

However, groups of people help to break mental sets (i.e., figuring out new ways of doing things). In excellent companies people constantly work on solving problems as they occur.